Flexible Cancellation Policy
You can cancel your reservation free of charge up to 48 hours prior to move in.
If you cancel within the 48 hours prior to the move in date, your deposit will be refunded minus an admin fee of €25.
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The service was amazing. We left our stuff for summer (2 months) and everything was easy. The place is clean, easy to access and everyone was super helpful. Recommend it 100%!!
Mario
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The stay at Elephant was effortless, easy and superb. Ladies made it so easy to join, board and when it came to leave it was super efficient and hassle free.
Place is spotless, super secure, accessible. Top marks for customer service, and for storage facilities. You deserve more then 5 stars. Thank you very much for everything!!!! Highest recommendation for Elephant.
Hajrija
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Great experience! Would recommend 100%! Easy communication, understandable directions, easy access, everything's thought about. Even, when had some technical issues with card payments-sorted them out in highest professional way possible.
Antanas
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Excellent service and very professional. Only a short term rental (this time) but very reassuring experience all the same. Deposit refunded quickly and without fuss at the end of the rental. Highly recommended.
Kevin
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Can't recommend highly enough. Everyone I dealt with has been helpful, friendly and professional. The units are good value as well. I always felt safe whenever I was there. The units are kept at a good temperature and are always dry. I had to move to a smaller unit during my time and it was no hassle at all.
Andrea
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It’s a very good storage and the team is very good. I just won’t give five stars because they advertise on the homepage that the store has access 24/7 which is not true. We were there at the end of the day to unload our boxes and we needed to hurry up because they was closing. So we believed that we had plenty time and became a very stressed move.
anafarias
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Very good, I used the storage for 5 months while studying in Spain and it was very useful; my things were safe, dry, and I could easily access them when I needed to retrieve items. I loved it and will definitely use it again
Isabele
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Exceptionally kind, friendly and informative customer service (thank you, Agnieszka). Clean, clear, easy to use system. WYSIWYG. No hidden charges. Overall 5-star Experience.
P
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I used their storage for a month. Very happy with the service, the monitoring of the site, and the quality of the room itself (no water leaks when raining, clean floor, etc.). Previously I had had a bad experience with a competitor based in Citywest so I wouldn't take for granted all the above! Highly recommended.
R
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Looking for storage unit and Elephant storage were certainly most competitive on pricing, rang to make appointment to call and view and Agnieszka showed me around and was very friendly and informative, easy process to sign up to reserve the unit. Would recommend .
Jane